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Guide

AI Receptionist Cost vs Answering Service vs Hiring

An AI receptionist from Kall8 costs $55 a month plus a $10 setup fee on any Kall8 plan (from $14.95 a month), with 250 AI minutes included per account. Answering services usually price per minute or per call, and a receptionist on payroll costs an hourly wage plus taxes and benefits. Compare them at your own call volume.

By the Kall8 team, Dial800 Telecom LLC Last updated Prices in USD, plus taxes and fees

What does each option cost?

OptionHow it's pricedWhat to expect
Kall8 AI Receptionist A monthly fee per receptionist, with AI minutes included per account $55 a month + $10 one-time setup; 250 AI minutes a month included per account; $0.25 per AI minute over that, plus your standard per-minute rate; on any Kall8 plan from $14.95 a month
Answering service Per minute or per call, often with a monthly minimum Answering services price per minute or per call; check each provider's current price list
Receptionist on payroll An hourly wage, plus payroll taxes and benefits Your local hourly wage, before payroll taxes and benefits, for the hours you staff; enter it in the calculator below
Voicemail only Included with every Kall8 number No extra charge; callers leave a message and Kall8 emails it to you

What does an AI receptionist cost at different call volumes?

The AI Receptionist's monthly cost at 2-minute calls, from the catalog. Your Kall8 plan and the call minutes it already covers are on top, plus taxes and fees.

Calls a monthAI minutesAI minutes over 250AI Receptionist a month
100 200 0 $55
200 400 150 $92.50
400 800 550 $192.50

Which hidden costs should you check?

  • A required phone plan. Some AI receptionists only work on the vendor's own phone service. Add that plan to the price.
  • Setup or onboarding fees. One-time charges are easy to miss on a pricing page; Kall8's is $10.
  • Per-call or per-minute charges. Find out what happens after the included amount, and whether a short call counts as a whole one.
  • Your own number. Check whether you can keep the toll-free, vanity or local number you already advertise, and whether porting it costs anything. Kall8 charges no port-in fee.
  • The contract. Kall8's AI Receptionist has none: remove it in your portal and the monthly charge stops.

How does it compare with hiring?

A receptionist does far more than answer the phone, and many businesses keep one. The AI receptionist covers the hours nobody is at the desk and the routine questions that interrupt the day. Use the calculator to put your own wage, hours and call volume side by side.

Compare a receptionist with the AI Receptionist

Example: 40 hours

Enter the hourly wage you would pay in your area.

Example: 200 calls

Example: 2 minutes

Receptionist: enter an hourly wage to see a month of wages for 40 hours a week. Kall8 AI Receptionist: $55 + $37.50 for AI minutes over 250 a month, around the clock. Your Kall8 plan: from $14.95/mo. First month: $10 setup.

Either way, calls to your Kall8 number use your plan's minutes. On Kall8 Phone and Teams plans, calls to a toll-free main line are billed at your standard per-minute rate. All prices plus taxes and fees.

Get your AI Receptionist

More: Kall8 AI Receptionist · What is an AI receptionist? · All add-on prices

Cost questions

It depends on your call volume and on each provider's current price list. Answering services usually charge per minute or per call, often with a monthly minimum, so the bill grows with your call volume. Kall8's AI Receptionist is a monthly fee with 250 AI minutes included, then $0.25 per AI minute; run your own numbers in the calculator on this page.

The time the AI Receptionist spends on a call, rounded the same way Kall8 rounds call minutes: up to the next six seconds, with a one-minute minimum per call. Each account includes 250 AI minutes a month, shared by all of its AI receptionists.

Kall8's AI Receptionist has a $10 one-time setup fee, charged once per receptionist. When you compare providers, check for setup or onboarding fees and whether a separate phone plan is required.

Yes. Calls to your Kall8 number use your plan's minutes as they do today; AI minutes over the included amount are charged at the AI rate in addition.

Compare, then add your AI Receptionist

$55 a month plus $10 setup, with 250 AI minutes included per account, then $0.25 per AI minute, on any Kall8 plan. Plus taxes and fees. No contract.

Questions? Talk to a person.

Support is available 24/7, US-based. Sales can walk you through plans, porting and Teams setup.