Feature
Call recording
Record every call or a representative sample, find any call by date, length or caller, add notes, and download. Included on every Numbers plan.
- No activation fee
- No contract
- Cancel at any time
Kall8 call recording captures calls on any toll-free or local number, searchable online by date, length, caller ID or the number the call was forwarded to, with notes, email links and bulk download. It is included on every Numbers plan; Phone users who need it add the low-volume plan ($10/mo plus 5¢ a call) or high-volume plan ($60 per 3,000 recordings).
What you can do
- Monitor and improve customer service; train new staff on real calls
- Verify orders and card authorizations; resolve disputes quickly
- Sort by date and time, call length, caller ID, or the ring-to number
- Listen online or in the app, get a link by email, add notes, download individually or in bulk by FTP
Storage
Recordings are kept for 30 days. Extended storage is $15 a month for the first 100 stored calls and $10 per block of 500 after that; pin individual calls or set rules for automatic retention. Bulk FTP download is $25 to set up and $5 a month for low-volume users, free for high-volume.
Plans
| Plan | Monthly | Per call |
|---|---|---|
| Included (Numbers plans, Team 5) | $0 | None |
| Low volume | $10 | 5¢ |
| High volume | $60 per block of 3,000 recordings | None |
Call recording questions
Recording included from the first plan
Search a number, pick a plan and you are live in minutes. No activation fee, no contract, cancel at any time.