Retrieval & Storage
Review your recorded calls online or have a link sent to you by email. While online, you can add personal notes to the call data. Recorded calls can also be individually downloaded to your computer at no extra charge.
Downloading Calls in Bulk
Download your call recordings in bulk directly to your computer by file transfer protocol (FTP). FTP costs $25 to set up and $5 a month for low volume users. There is no monthly charge for high volume customers.
All call recordings are stored for 30 days. For a nominal fee, additional storage is available. Individual calls can be selected to be stored longer or you can set specific parameters for automatic call storage.